Legal Assistant/Caseworker
Hendricks County Job Description Title:
Legal Assistant/Caseworker FLSA Status:
Non-Exempt Department:
Prosecutor/Title IV-D Supervisor:
Child Support County Office Administrator PURPOSE OF POSITION:
Prepares legal documents and serves as direct contact for participants in the Title IV-D program/child support division of the Prosecutor's Office.
Essential Functions:
Prepares pleadings to establish paternity and/or support, modify support, or to show cause (contempt) for nonpayment, including related proposed orders, summonses and body attachments as needed Calculates arrearage manually by accessing ISETS Payment History and reviewing prior court order(s) Prepares cases for court, including checking service, calculating arrearage, and preparing proposed agreement/order Appears in court with Deputy Prosecutor monthly Enters court orders and maintains balances on ISETS Maintains current calendar regarding dates for hearings, paternity tests and other actions necessary to enforcement.
Communicates information to clients regarding cases Responds to participants by answering direct phone line and email Coordinates with a variety of programs to locate individuals and obtain funds, such as address verification, employment verification.
Bureau of Motor Vehicles check, Parent Locator Service, wage garnishment, tax intercept, and other tools available through CSR website Takes appropriate action on Worklists or other reports generated through ISETS Receives and sends uniform reciprocal enforcement of support actions to and from outside of county, state and country when applicable NON-
Essential Functions:
Answers multiple phone lines and transfers calls to appropriate person or department Interviews participants Collects, sorts and distributes mail Performs other duties as assigned EDUCATION AND QUALIFICATION REQUIREMENTS:
High school diploma or GED Basic computer skills Ideal incumbent would have prior knowledge of ISETS program and/or training as legal secretary or paralegal Knowledge of legal documents and terminology Ability to attend annual ISETS training, conference and Alliance meetings Ability to effectively and tactfully deal with other people Ability to maintain composure with irate, angry people Ability to operate basic office equipment Good organizational skills Ability to work basic math problems Ability to maintain confidentiality Ability to communicate well, both verbally and in writing Basic knowledge of general office practices such as filing (digital), record-keeping, phone etiquette, etc.
Attention to detail Ability to lift at least 10 pounds Ability to bend, stoop, reach low and high RESPONSIBILITY:
Incumbent works under established guidelines and procedures.
Tasks are fairly routine but require some selection of applicable methods and procedures.
Errors in work usually result in significant loss of time and inconvenience to the department, courts and external agencies.
Errors can result in significant loss of child support and loss of court cases.
Incumbent's actions could result in the loss of State funding, action by the State Board of Accounts, or disciplinary actions.
WORKING RELATIONSHIPS:
Working relationships are with supervisor, child support attorney, associates in same department, IV-D participants, state agencies, other county/state departments, law enforcement agencies, private sector companies and the general public for the purpose of communicating factual or procedural information.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Work is performed in a standard office environment.
APPLICANT/EMPLOYEE ACKNOWLEDGMENT:
The job description for the position of Child Support Clerk for the Child Support Office describes the duties and responsibilities for employment in this position.
I acknowledge that I have received this job description, and understand that it is not a contract of employment.
I am responsible for reading this job description and complying with all job duties, requirements and responsibilities contained herein, and any subsequent revisions.
Is there anything that would keep you from meeting the job duties and requirements as outlined? Yes______ No______ Applicant/Employee signature Date Printed Name Benefits Include:
PTO, Holiday, and Bereavement Leave Employer Retirement Contribution Medical, Dental, and Vision Health Insurance Plans Offered Group Life, AD&D, and Long Term Disability Additional 457B Retirement Plan Offered AFLAC Accident, Hospitalization, Critical Illness, and Short Term Disability Offered Employee Wellness Center Offered Employer Contribution for Health Savings Account Offered Employee Assistance Program Recommended Skills Attention To Detail Audio Equipments Communication Confidentiality Coordinating Filing Estimated Salary: $20 to $28 per hour based on qualifications.
Legal Assistant/Caseworker FLSA Status:
Non-Exempt Department:
Prosecutor/Title IV-D Supervisor:
Child Support County Office Administrator PURPOSE OF POSITION:
Prepares legal documents and serves as direct contact for participants in the Title IV-D program/child support division of the Prosecutor's Office.
Essential Functions:
Prepares pleadings to establish paternity and/or support, modify support, or to show cause (contempt) for nonpayment, including related proposed orders, summonses and body attachments as needed Calculates arrearage manually by accessing ISETS Payment History and reviewing prior court order(s) Prepares cases for court, including checking service, calculating arrearage, and preparing proposed agreement/order Appears in court with Deputy Prosecutor monthly Enters court orders and maintains balances on ISETS Maintains current calendar regarding dates for hearings, paternity tests and other actions necessary to enforcement.
Communicates information to clients regarding cases Responds to participants by answering direct phone line and email Coordinates with a variety of programs to locate individuals and obtain funds, such as address verification, employment verification.
Bureau of Motor Vehicles check, Parent Locator Service, wage garnishment, tax intercept, and other tools available through CSR website Takes appropriate action on Worklists or other reports generated through ISETS Receives and sends uniform reciprocal enforcement of support actions to and from outside of county, state and country when applicable NON-
Essential Functions:
Answers multiple phone lines and transfers calls to appropriate person or department Interviews participants Collects, sorts and distributes mail Performs other duties as assigned EDUCATION AND QUALIFICATION REQUIREMENTS:
High school diploma or GED Basic computer skills Ideal incumbent would have prior knowledge of ISETS program and/or training as legal secretary or paralegal Knowledge of legal documents and terminology Ability to attend annual ISETS training, conference and Alliance meetings Ability to effectively and tactfully deal with other people Ability to maintain composure with irate, angry people Ability to operate basic office equipment Good organizational skills Ability to work basic math problems Ability to maintain confidentiality Ability to communicate well, both verbally and in writing Basic knowledge of general office practices such as filing (digital), record-keeping, phone etiquette, etc.
Attention to detail Ability to lift at least 10 pounds Ability to bend, stoop, reach low and high RESPONSIBILITY:
Incumbent works under established guidelines and procedures.
Tasks are fairly routine but require some selection of applicable methods and procedures.
Errors in work usually result in significant loss of time and inconvenience to the department, courts and external agencies.
Errors can result in significant loss of child support and loss of court cases.
Incumbent's actions could result in the loss of State funding, action by the State Board of Accounts, or disciplinary actions.
WORKING RELATIONSHIPS:
Working relationships are with supervisor, child support attorney, associates in same department, IV-D participants, state agencies, other county/state departments, law enforcement agencies, private sector companies and the general public for the purpose of communicating factual or procedural information.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Work is performed in a standard office environment.
APPLICANT/EMPLOYEE ACKNOWLEDGMENT:
The job description for the position of Child Support Clerk for the Child Support Office describes the duties and responsibilities for employment in this position.
I acknowledge that I have received this job description, and understand that it is not a contract of employment.
I am responsible for reading this job description and complying with all job duties, requirements and responsibilities contained herein, and any subsequent revisions.
Is there anything that would keep you from meeting the job duties and requirements as outlined? Yes______ No______ Applicant/Employee signature Date Printed Name Benefits Include:
PTO, Holiday, and Bereavement Leave Employer Retirement Contribution Medical, Dental, and Vision Health Insurance Plans Offered Group Life, AD&D, and Long Term Disability Additional 457B Retirement Plan Offered AFLAC Accident, Hospitalization, Critical Illness, and Short Term Disability Offered Employee Wellness Center Offered Employer Contribution for Health Savings Account Offered Employee Assistance Program Recommended Skills Attention To Detail Audio Equipments Communication Confidentiality Coordinating Filing Estimated Salary: $20 to $28 per hour based on qualifications.
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